Veterans UK liaison update

Blesma has held a number of meetings recently with representatives at Veterans UK with the aim of re-invigorating the charities’ previous working relationship. An immediate outcome has been the establishment of a direct liaison link between Blesma and Veterans UK which will see BSO (Prosthetics) and a member of Veterans UK acting as ‘Liaison Officers’. This will enable faster communication on priority matters affecting Members.

Veterans UK has provided Blesma Support Officers with a contact list that should enable them to chase up Member enquiries directly with case officers or specific teams. If delays or problems occur, they will be escalated via the liaison officers.

Veterans UK requires an appropriate data release consent form to share information with BSOs. Consequently, Blesma is working with Veterans UK on a digital version that will reduce the administrative burden for BSOs and enable faster communication.

In addition to this, Blesma and Veterans UK have agreed to work together on providing mutually beneficial training. This will see Blesma Support Officers being provided with up-to-date training on all aspects of the work of Veterans UK, and in return Blesma will provide training on its work to Veterans UK staff. Please continue to engage with Veterans UK as required, but do remember that your Support Officer is there to assist as and when needed.